GENERAL CONTRACTING TERMS AND CONDITIONS OF www.akroseducational.com

1. PURPOSE AND SCOPE OF APPLICATION

The clauses appearing below make up the framework contract that all users who access the website www.akroseducational.com are obliged to read and accept. Purely for the purposes of these general conditions, the term ‘user’ applies to any browser who visits the website www.akroseducational.com, whether directly or via any other internet site.

The services offered by INTERDIDAK, SL on this website are governed by the terms and conditions of this contract. INTERDIDAK, SL reserves the right to change these general conditions, either partially or in full, the new conditions going into effect at the time they are published on the site. In all cases, any such modifications will not be retroactive upon the goods or services that have already been contracted by users.

These General Conditions are binding upon both parties and form an integral and indivisible part of the sale and purchase contract. They go into effect the moment that the customer places an order by means of the contracting mechanisms specified further on in this contract, all in accordance with the provisions of Article 1255 of the Civil Code which refers to the principle of freedom of contract and points of convergence between the contracting parties. For all intents and purposes, it will be understood that the user accepts the terms and conditions of use listed herein from the moment the order is placed.

The contents of the website www.akroseducational.com may, on occasions, display provisional information on the nature of certain articles. If the information provided does not correspond to the characteristics of the product in question, the customer will have the right to refuse its purchase at no cost. INTERDIDAK, SL is not responsible either directly or indirectly for any of the information, contents, assertions and expressions relating to products sold by akroseducational.com. This responsibility lies at all times with the manufacturers or distributors of these products.

The customer understands that INTERDIDAK, SL is merely an intermediary between the customer and the manufacturer or distributor.

2. IDENTIFICATION AND TRADING NAME

INTERDIDAK, SL, holding Fiscal Identification No. (CIF) B-46347043, and officially domiciled at Avda. Pobla de Vallbona, 34, 46183 L’ELIANA (VALENCIA), is registered in the Companies Register of Valencia in Volume 1871, General 626 Section 4, Company Book 81, Page 11006, Entry 1. Its corporate purpose is the manufacture and sale of educational games and online sales via its website www.akroseducational.com. You can contact the company at the above address or by sending an email to akros@akros.es.

The company’s address for making complaints is the same as the registered address given above.

3. PURPOSE

These General Conditions govern the contracting process of the products and services offered by INTERDIDAK, SL and the advertising aimed at its customers/users, all through its website, as well as the rights and obligations of the contracting parties arising from the sale and purchase agreements established between them.

4. LEGAL CONDITIONS GOVERNING THE PROVISION OF SERVICE AND LIABILITY

In accordance with the provisions of Article 10 of Law 34/2002, of 11 July 2002, INTERDIDAK, SL, through its website and these General Conditions, facilitates permanent, simple, direct and free online access to comprehensive information on its trading name (fiscal details, registration details, registered address and correspondence address) as well as the customer details held by the company, which may only be accessed by the customer.

5. CONDITIONS OF ACCESS OF THE USER/CUSTOMER

Users of the INTERDIDAK, SL website will have the right to free access to the public information hosted on the site, although INTERDIDAK, SL reserves the right to restrict access to information, promotions and special offers to its registered customers.

The public information hosted on the INTERDIDAK, SL website, whether this refers to INTERDIDAK, SL as a company or the brands, products, logos, etc. of wholesalers and manufacturers of the products and services offered thereon, are protected by legal provisions on intellectual and industrial property rights. Consequently, customers are not authorized to copy, transmit, transfer, divest or use this information for any purpose other than the advertising ends of their virtual publication without the express written consent of INTERDIDAK, SL, the manufacturer of the product or the owner of the brands and logos, under the terms envisaged in Section 15 of Industrial and Intellectual Property Rights.

INTERDIDAK, SL may offer customers a personal registration system consisting of their email address and a password to facilitate future transactions on the website. In this case, customers are free to choose their own password.

Customers undertake to keep their access password completely confidential. INTERDIDAK, SL is exempt from any liability that may arise from the incorrect or negligent use by the customer with regard to their duty of confidentiality over their access passwords.

6. RIGHTS OF THE CUSTOMER

  1. Confidentiality and security of the customer’s personal data in accordance with Spanish data protection legislation.
  2. The customer’s data will not be disseminated, transferred or published without his/her express consent.
  3. The customer will not be sent promotional or advertising emails if they have expressly declined to receive them.
  4. The right to check, modify or delete the personal details of the customer held on the database of INTERDIDAK, SL at the customer’s request, or to ask for a reminder of the customer’s password if it has been forgotten, all in accordance with the provisions in the ‘Privacy Policy’ section.
  5. Customers have free access to the open sections of the de www.akroseducational.com website.
  6. To check at any time the status of any orders placed.

7. OBLIGATIONS OF THE USER/CUSTOMER

  1. To observe due diligence in keeping their personal access codes private.
  2. To provide INTERDIDAK, SL with their accurate and updated personal and contact details.
  3. To use the information published by INTERDIDAK, SL exclusively for customers strictly within the bounds of the intended commercial relationship.
  4. Not to reproduce, divest or disclose the information published by INTERDIDAK, SL in any of its content without the express written permission of the company.
  5. To use the shopping service provided by INTERDIDAK, SL on its website diligently and refrain from manipulating the contents of its website or interfering with its computer resources by spreading viruses or engaging in any other conduct prohibited by Law.
  6. To respect the purchase agreement once the order has been accepted and to pay the agreed price.

8. RIGHTS OF INTERDIDAK, SL

  1. To maintain, modify or suspend its website without prior notice.
  2. To deny customers’ access to its computer tools if they fail to abide by these conditions.
  3. To hold draws of the goods or services featured on its website.

9. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Industrial and intellectual property rights (including but not limited to: brands, logos, texts, photographs, icons, images, graphic designs, source codes and other software elements on the website www.akroseducational.com) are the property of INTERDIDAK, SL or the wholesalers or manufacturers of the products and services featured on the site. Consequently, they are subject to intellectual and industrial property rights and protected by Spanish and international law.

Without the prior categorical authorization of INTERDIDAK, SL, or, where applicable, the wholesaler or manufacturer of the product covered by these rights, users are not permitted to use, copy, distribute, reproduce, transmit, manipulate or make any other kind of use that exceeds the normal and necessary process of visiting the website and using the services offered thereon.

Access to the services provided does not in any way imply that INTERDIDAK, SL relinquishes, transmits or fully or partially transfers its intellectual and industrial property rights, nor does it confer the rights to use, alter, exploit, reproduce, distribute or publicly broadcast these contents without the prior express written authorization of the owners of the rights in question, without prejudice to the right of viewing and making a private security copy of these contents, provided that this right is always exercised in accordance with the principles of good faith, that the intellectual and industrial rights of the owners of those rights remain unaltered, that the content is not used for commercial purposes, and that it is used solely for the personal information needs of the user.

Any liability arising from the use of material protected by intellectual or industrial property rights of third parties featured on this website, whether illegally or in such a way that it breaches morality, honour or privacy, shall lie exclusively with the user, INTERDIDAK, SL being exempt in all cases from any liability that may derive from any such conduct.

10. LIABILITY WAIVER

The civil liability of INTERDIDAK, SL for the products supplied is limited to their sale price; the user or consumer expressly waives any claim against INTERDIDAK, SL for any matter in relation to any form of dissatisfaction with the purchased products as well as for possible failures, slow access or errors in accessing the website www.akroseducational.com, including the loss of data or other types of information that might occur in the user’s computer or network when accessing www.akroseducational.com.

11. SECURITY AND CONFIDENTIALITY

INTERDIDAK, SL guarantees the security and confidentiality of all its communications with customers. All online payment transactions, where applicable, are done via a secure server based on the SSL standard that protects data from attempts at data breach by third parties.

INTERDIDAK, SL guarantees the protection and confidentiality of personal data, direct debt data, payment details and any other kind of information provided by our customers, in accordance with Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data.

All the data passed by our customers to INTERDIDAK, SL or its employees will be added to an automated database of personal data set up and maintained by INTERDIDAK, SL, for which it is responsible. In accordance with the provisions of Organic Law 15/1999, of 13 December 1999, customers of www.akroseducational.com may exercise their right to access, rectify, cancel or oppose the use of their personal data at any time by writing to INTERDIDAK, SL at its registered address of Avda. Pobla de Vallbona, 34, 46183 L’ELIANA (VALENCIA), or by sending an email to: postventa@akros.es.

At the time the customer registers on our secure server or places an order, their personal, bank and payment details will be added to our database and only used for processing the order and sending information on offers and services that may be of interest to them.

We have an on-screen alert system that identifies any mistakes made while entering data and allows the customer to correct them at any time. The details corresponding to the product or service contracted are filed electronically and customers can access them at any time.

If at any time you experience problems in accessing part of our website, it may be due to the model or version of your browser or the configuration of your browsing options. If you need help in finding a solution or if you have any queries with respect to the operation of our shopping system, please call us on +34 961 152 387 and we will be delighted to be of assistance.

In accordance with the provisions of Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data, as a customer of INTERDIDAK, SL you may at any time exercise your right to access, rectify, cancel or oppose the use of your data by writing to INTERDIDAK, SL at Avda. Pobla de Vallbona, 34, 46183 L’ELIANA (VALENCIA), or by sending an email to postventa@akros.es.

12. APPLICABLE LAW AND COMPETENT JURISDICTION

The sales made by INTERDIDAK, SL are subject to Spanish law. In the event of any dispute or discrepancy, the applicable jurisdiction will be the Courts and Tribunals of Valencia, provided that there is no legal provision prohibiting this eventuality.

13. NULL AND VOID CLAUSES

If any of the clauses in these General Conditions should be declared fully or partially null or invalid, this fact will only alter the specific clause or part of it that is null or invalid, the General Conditions remaining in force for all other matters, the affected clause or part thereof being taken as void.

14. COOKIES POLICY

cookie is a file that is downloaded onto your computer when you visit certain web pages. Cookies enable a website to store and recover information on the browsing habits of a user or his/her computer equipment, amongst other things, and depending on the information this contains and the way in which the equipment is used, they can be used to recognize the user. The user’s browser memorises cookies on the hard disc only during the session in progress, taking up minimal memory space and causing no harm to the computer. Cookies do not contain any kind of specific personal information and most of them are erased from the hard disc on closing the browsing session (these are known as session cookies).

Most browsers accept cookies as standard and, regardless of the cookies, allow or prevent temporary or memorized cookies in security settings.

Without your express consent – by enabling cookies in your browser – INTERDIDAK, S.L. will not link memorized data in the cookies with your personal data provided at the time of registration or purchase.

 

What types of cookies does this website use?

 

  • Technical cookies: These are cookies that allow the user to browse a website, platform or application and use the different options or services on it, such as traffic control and data communication, session identification, accessing restricted access areas, remembering the elements of an order, facilitating the purchase transaction or an order, subscribing or applying to an event, using security features during navigation, storing contents for broadcasting videos or sound, and sharing content via social networks.

 

  • Personalization cookies: These are cookies that allow the user to access the service with certain predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.

 

  • Analysis cookies: These are cookies which, when processed either by us or third parties, allow us to quantify the number of users and hence make statistical measurements and analyses of the use made by users of the service offered. In doing so, we analyse your browsing habits on our website in order to improve our offering of products and services.

 

Third-party cookies: The akroseducational.com website may use third-party services that compile information for statistical purposes on the use of the website by users and in order to provide other services related to the activity on the website and other internet services.

 

To be specific, this website uses Google Analytics, a web analysis service provided by Google, Inc., which is domiciled in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. In order to provide these services, it uses cookies that compile information, including the user’s IP address, which is then transmitted, processed and stored by Google under the terms and conditions of Web Google.com. This includes the possible transmission of such information to third parties for legal requirements or when said third parties process the information on behalf of Google.

 

The User expressly accepts, by using this site, the treatment of the information gathered in the method and for the purposes described above. Users also recognize that they have the option of refusing to allow these data or information to be processed and refuse the use of cookies by selecting the appropriate settings in their browser. Users should be aware that by choosing this option to block cookies in their browser they may not be able to make full use of all the functionalities on this website.

You can permit, block or delete the cookies installed on your device by configuring the browser options installed on your computer:

 

  • Chrome (https://support.google.com/chrome/answer/95647?hl=es)
  • Explorer (http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9)
  • Firefox (https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias)
  • Safari (https://support.apple.com/kb/ph5042?locale=es_ES)

 

If you have any queries about this cookies policy, please feel free to contact us at akros@akros.es